Home Seller

"Pam is a bright, enthusiastic, extremely accommodating realtor. She listened to all of my needs and went the extra mile; answering every question that was proposed at any given time. She made the process of selling a house easy. I give her 5 stars and a big high 5 for being a terrific realtor and a person that works with the utmost integrity. Thank you! "

Home Seller

"Highly recommend! Pamela recently helped us sell our home after only a short time on the market. We have lived in our house for 48 years, and this was the first time we have ever sold a house. It was a very stressful time for us and so important to find a realtor we could trust to guide us through the process which is now digital and very different from when we first bought in 1971. Pamela, a member of the Francie Malina team, explained everything, including the staging process which showed our home to its best advantage, conducting two open houses, helping negotiate a two family bidding war and advising us on where to sell furniture we were not taking with us. She literally held our hands throughout the entire process. Pamela is very knowledgeable about our area and school district which contributed to a successful sale. She is a consummate professional. We highly recommend her."

Claire & Robin

"Catherine is so great to work with. As first time homebuyers in a seller’s market, we went through the wringer with a long and tough search. We worked with Catherine just for the home we ended up buying and she helped us secure our home for under list price, with concessions, unheard of in this market. She was very responsive and was happy to answer all of our many, many questions. She had invaluable local knowledge that helped us get all of our inspections done quickly and competently. She always made us a priority and went way above and beyond, working all weekend at times and texting early mornings as things came up. I highly recommend her! We love our new home and especially the deal she was able to get for us!"

Ivan A.

"Buying a house with Melissa was a pleasure. We would visit homes when It was convenient for me, and she would always be available when I needed her. As first time home buyers we had a lot of questions and she was very knowledgeable when answering those questions. We would recommend Melissa to any one who is wanting to purchase a house and wants someone that is going to work for them until the perfect house is found. She would also inform us in information we didn’t even think about asking."

Home Buyer

"Prompt response and good service. Always kept in touch about the next step. Loan procedure, mortgage information, other services for home improvements, Neighborhood information, navigation and closing documents."

Marco

"My wife and I had such a great experience working with Melissa. She worked with us in narrowing down our search for a home and stayed patient with us throughout the entire process. She was responsive in all communication - from setting up viewings to making offers and through closing. The entire process couldn't have gone any better. If we ever have to sell and/or buy a home in the area, we would go through Melissa. We highly recommend her to anyone who needs a real estate agent in the area."

Laila A.

“Shana is honest, genuine, and cares about the needs and interests of her clients. She is strong but does not stress her clients, which is a very important characteristic in this whole process. Shana uses her experience, knowledge, and local connections to reassure and resolve any concerns.“

Josh H.

“Shana has a unique ability to blend kindness with a no-nonsense approach to the home-buying process. We felt like we really had someone who was on our side - an advocate. Shana was patient, flexible, extremely knowledgable, but most importantly, someone we knew we could trust. If you're looking for an expert in the Westchester market to walk you through every step of the process, look no further.“

Home Seller

"Pamela was an excellent agent that assisted us with the sale of our home in Irvington. She was able to navigate some choppy waters along the way while staying cool and collected. She was communicative, went the extra mile and always available when I needed her. I am happy to recommend Pamela to any buyers or sellers in the market just as she was recommended to me."

Chris

“Lisa was an absolute pleasure to work with and we have already started sharing her info with friends and family who need a real estate agent. She was extremely patient with all the properties we wanted to see, had good industry knowledge on home renovation and repair (and lots of contacts to help us price out the work we wanted to do), and was remarkably responsive even at inconvenient times. And most importantly, she was not pushy at all, and understood that it was more important for us to be comfortable with our big decision than to push something that wasn't the right fit long-term. Thanks Lisa for all your help! ”

Susan

"I feel so fortunate to have had Melissa as my realtor. She is a lovely person, very knowledgeable, and gave excellent advice and honest answers to my many questions. It wasn't easy trying to sell an apartment amid Covid, and she hung in there and got me a great buyer. I'd heartily recommend her."

Amy & Harry

"Melissa was a true pleasure to work with--a consummate professional with a keen eye for detail, Melissa made the daunting process of purchasing a home as smooth and stress-free as she could. I would wholeheartedly recommend Melissa to anyone looking for a partner in the home-buying process--she's wonderful!"

Home Seller

"Pam was very honest, reliable and most important of all, relentlessly working for me when my condo unit received multiple offers and an accepted offer in less than 48 hrs above and beyond the listing price. She walked me through those crazy multiple competing offers with her very knowledgeable insight to make a most practical decision without regret. A true guardian angel indeed!"

Jenna - Tarrytown

"As first-time homebuyers, we needed a true and honest partner to be patient with us as we were educated on homeownership, while in the actual process at the same time. Francie was every bit of that and more through the entire process, even able to give guidance on all of Westchester as we narrowed in on our town of choice. She delivered the best partners in the business when it came time for inspections, etc. Even now, a month into owning our home, she’s still in touch with us sending local happenings and contacts, making the transition to a new town that much easier! Francie proved time after time to be an exceptional individual first, then followed by first hand display of why she is considered a top realtor by all. Truly, we feel like she has become part of our family and excited for whomever has the opportunity to work with her in the future."

Don H.

"Melissa was a pleasure to work with. She was very attentive and very resourceful. She was quick to answer any of my questions and concerns, and even helped me with my board application."

Home Buyer

"Pamela is hands down the best realtor we have dealt with in over 20 years of home buying. She went above and beyond in every aspect of our home search and home buying process. From the beginning, she worked hard to get us all the information we wanted and always presented things in an objective manner, whether it was providing hard data or market color to help us make the right decisions or traveling to take/send us videos of places we couldn’t see in person ourselves. She was also a fantastic guide through the home buying process, as we were new to the area, and was extremely proactive and communicative. Finally, she was someone who was a trusted advisor by our side, helping us to make the right decisions, whether it was doing detailed house inspections during our search or ensuring the house we bought was delivered in the right way. Our expectations were beyond surpassed and we could not recommend her more highly. "

John D.

"One of the most important things that a Real Estate professional can do for their clients is respond to questions and concerns in a timely matter. Melissa always got back to us quickly and or pointed us in the right direction to get our answers and concerns addressed."

Matthew B.

“We would highly recommend Kelly to anyone looking for a home in the Rivertowns and would gladly work with her again. Kelly is incredibly hard working, very responsive, very knowledgeable, and her calm demeanor kept us level throughout the home-buying process. Thank you Kelly!“

John R.

"Melissa was a pleasure to work with. No pressure on selling, just showing great options and offering spot-on advice. She was very accessible to us, patient and professional. One of the best real estate brokers I’ve had the pleasure of working with."

James

"If you're like me you've bought and sold a few homes in your lifetime and always wondered what exactly the Realtor did to earn their commission. Well, Melissa and her team have answered that question for me. They met with us, got to know our goals, staged and photographed the house, and made it look better than it ever did. Sold quickly at a price we were happy with. Highly recommend."

Stephen

"F A N T A S T I C - - The Francie Malina Team is always on top of their game. Smart, responsive and always in touch with what is happening in the market. They are THE team to work with!"

Ellen

"Lisa guided me through the prelisting, listing, negotiation, and sale of my condo with a calm and professional hand. She is extremely communicative which was very important to me. She connected me to movers and a real estate attorney. If I texted or called she responded quickly with answers. I had already moved to another state when we listed my place and she took care of all the details that needed attending to which was greatly appreciated. There was nothing that I asked of her, that she couldn’t do. Lisa was receptive to my input and altogether we had a great outcome...selling for my asking price. I highly recommend Lisa Cassella and the team she is with at Compass."

Donna A.

"I was lucky to connect with Melissa Palley in my search for a transition from a townhouse to condominium apartment. It was the beginning of a journey that she helped me navigate as smoothly as possible in only a few months. Melissa was a pleasure to work with; she was collaborative and provided guidance but never made me feel pressured. She quickly discerned my needs and preferences to alert me to options. When there were delays in the process she encouraged me to stay focused but also got involved to help problem solve. Clearing out and selling my residence of several years at the same time was challenging but Melissa made it feel more manageable and would help with details. She is very organized. Her group has an amazing directory of any service you might need for repairs or moving. I highly recommend her!"

Teresa J.

“We had a wonderful experience purchasing our home with the help of Shana. Shana was extremely patient in answering all of our countless questions and always got back to us very quickly to answer any question or address a need. I would not hesitate to recommend Shana to anyone searching for a new home in the area.“

Mark M.

"What can I say about Melissa? I can simply say we couldn't have asked for a more wonderful Realtor. Melissa was quick to jump on board with us, learn an entirely new county, and get us through it. And on the day we closed, Melissa was there to meet us after the signing to congratulate us. I recommend Melissa to anyone and everyone, but I ESPECIALLY recommend her for anyone buying a home for the first time. So many of my friends have lamented their Realtors, who tried to push them always, while my wife and I found our Realtor to be one of the highlights of our home buying experience. I am so grateful my wife decided it would be "fun" to walk into that million dollar open house that day. Thank you to Melissa and the whole team!"

Meredith S.

“As first time buyers, Shana ensured our true understanding of the entire process, and was actually such a great and affable negotiator, that the sellers and their agent commented on how wonderful she was to work with, after closing!“

Shanen

“Looking for a house is a stressful process. I feel SO lucky we found Shana to help us navigate every step of the way. From the moment we got in her car, I never felt an ounce of pressure. She was happy to set up as many showings as necessary, always patient, but moved with a sense of urgency when we knew we found our house. Shana is so knowledgeable and provided so much guidance on how to handle such a tricky market that ultimately got us exactly what we wanted! On top of that, she has a lot of connections and recs for contractors, painters, handymen, etc... that really made our move to the suburbs so much easier. Sometimes people are brought into your life for a reason. I truly cannot imagine having had anyone else by our side for this big milestone! Shana is THE BEST and I cannot recommend her enough!!!"“

Katy S.

“Shana is an agent that goes over and above for you every single step of the way. From finding listings and getting you to see homes as soon as possible to giving you rough quotes for home improvements to factor into your budget...she knows it all! She will even take it a step further and connect you with new people and activities in your area. Shana isn't just a broker or a resource but a professional, knowledgeable confidant in the home buying process. I cannot recommend her enough!“

Gianpaolo A.

“I can’t recommend Kelly enough! From the first time we met, I knew she was the right agent to work with. She was patient, attentive and kind. She was willing to show us houses during the evenings and weekends to accommodate our busy schedules. Kelly is passionate and hard working and I highly recommend her! She found us the perfect home and we are forever grateful!“

Stacy G.

“Shana is amazing! She genuinely cares about your goals as a client, and made every effort to understand our needs in a new home. She is exceptionally professional, always responsive, and advocated for us when issues arose during the contract negotiation process. Shana is unbelievably patient, very dedicated to her work, and helped make the painful process of buying a new home, as stress-free as it could be. We couldn't imagine going through this process with any other broker!“

Leslie P.

"I wish I could give Catherine more than five stars! She is an amazing realtor who immediately understood what we wanted and needed, and who was able to identify properties we'd like and the ones we wouldn't quickly. Searching for a home is just as much about what you don't want as it is about what you want, and she completely understood what that looked like for our family for a very early phase. An excellent realtor should be capable of anticipating your needs, and that is certainly Cathrine. She has a deep knowledge of the area, as well as useful contacts that helped move the process along. Catherine helped us find our dream home, and enabled us to get into our house quickly. And she's stayed in touch past closing, something I appreciate on a personal level, especially considering I am new to this area. We made a big move from Manhattan to Westchester, and I was a little apprehensive about it. It's a big change! But Catherine made it so easy. I truly can't recommend her enough. In fact, I've already recommended her to a friend, and now Catherine is helping her find her own dream home. I look forward to recommending her again!"

John

"Lisa was tremendously diligent in finding people to buy our condominium, advising us on the quality of our prospective buyers, and skillfully negotiating a completely satisfactory price for our property. Thank you, Lisa!"

Mia R.

“We feel so lucky that we found Kelly to help us find and purchase our home! She is kind, thorough, professional, and patient. We have felt taken care of throughout the entire process, from Kelly showing us countless houses to now, weeks beyond closing, as she has kept in touch and offered help and support. Looking for and buying a house is complicated, and Kelly was with us every step of the way. She made a stressful process as manageable as possible, and she shared our joy when we found our home. You will be in great hands if you work with Kelly!“

Cheryl - Irvington

"Francie Malina and her team exceeded my expectations by orders of magnitude. Not only did she secure multiple bids for my home (during a buyers market!), but she remained extremely present and available during the entire transaction and negotiated an excellent price and terms for my home. Francie and her team approached the deal with a wonderful human element, always conscious that behind both sides of a transaction are families. The most striking part of the entire transaction is that, unlike most agents, Francie's job did not end the day she received her check. She continues to not only be helpful to my family but to the buyers who purchased my home and they weren't even her clients. Her follow through is extraordinary, her intelligence, knowledge of the market and attention to detail unmatched and her kindness stands alone in this industry. I would give 10 stars if I could."

Home Seller

"Local knowledge ***** Process expertise ***** Responsiveness ***** Negotiation skills ***** Pam is a bright, enthusiastic, extremely accommodating realtor. She listened to all of my needs and went the extra mile; answering every question that was proposed at any given time. She made the process of selling a house easy. I give her 5 stars and a big high 5 for being a terrific realtor and a person that works with the utmost integrity."

Dianne P.

“Kelly understood what I was looking for, and as it turns out I ended up signing a lease for the first apartment we looked at! While there were obstacles in the process (no fault of hers), Kelly guided me through them and helped me ultimately get the apartment I wanted. She knows the area well and provided lots of extra information that helped me make my decision.“

Home Buyer

"Working with Pamela is like working with a member of the family who happens to be in real estate. She is methodical, listens carefully and works hard to help her clients realize their housing wants/needs. There were many times when we thought we had "turned down too many opportunities" and that Pamela would be discouraged -- but that wasn't the case. She hung in there and continued to find more choices for us to consider until we found our special place."

Hooman P.

"We were first time home buyers -- and terrified. Shana was outstanding in expertly explaining and guiding us through the home buying process, greatly alleviating our anxiety along the way. She instantly gained our confidence. Shana is extremely knowledgeable, honest, diligent, reliable, and simply a pleasure to be around. We could not recommend a more impressive broker.“

Home Buyer

"Pamela showed us homes in the Rivertowns and helped us get a thorough understanding of the nuances between the different towns and different types of homes. We spent a number of weekends over the course of a few months seeing homes and driving around (during covid) with Pamela as our trusted guide. She was very knowledgeable and super patient as we tried to decide which town was the best fit for us. She was also very proactive in a non overbearing way; we could feel that she just wanted us to find the right house, without the pressure. Although we did not complete a transaction with her because we decided on a different geographic location, we would highly recommend her and her process. "

Hannah A.

“Kelly is a pro! She went above and beyond in helping us get to know the market and ultimately find our dream home. Even after closing she has continued to help us get settled in. She is extremely attentive and knowledgable and an all around pleasure to work with. We feel so lucky to have her in our corner!“

Home Seller

"We put our Scarsdale property on the market a few months ago not knowing what kind of response we would receive. Pamela Grunstein of Compass was there every step of the way to make our selling process during a pandemic year extremely doable. She took great care to work with our schedules in arranging viewings and guided us correctly when we had a question. Pamela helped us with the staging of the property, kept us informed regularly of offers and viewers comments. She was a very reassuring presence throughout the process. I can categorically say that this was our best selling experience. I would recommend Pamela Grunstein and the Compass Team to anyone who is considering selling their home.We will certainly use her again!"

Glenna F.

“If you are looking to buy or sell your home, I highly recommend Shana Koransky. Her knowledge of the area is extensive (she lives and grew up in Westchester.) As first time buyers, we were overwhelmed by the entire process. Shana's "bedside manner" was exactly what we needed. She held our hands every step of the way, was readily available, and helped us to navigate. She is great at what she does. I would work with Shana again in a heart beat.“

Home Buyer

"My husband and I wholeheartedly recommend Pamela to anyone embarking on the homebuying journey. In our particular case, Pamela helped us navigate the incredibly tough market to purchase our first home - on a tight timeline and largely from out-of-state, which would not have been possible if not for Pamela. She was there for us every step of the way - seamlessly communicating at all hours via text, phone, email and by video on house tours and related visits like inspections, as well as reaching out proactively to ensure we were informed and supported every step of the way. Additionally, the end-to-end resources and guidance provided by Pamela and the Francie Malina Compass Team made the complex first-time experience much easier to understand and stay on top of. Put simply, the service went above and beyond our expectations. We will forever appreciate Pamela's positivity, respect, understanding and support during one of the most important times in our lives. Thank you, Pamela!"

Joan

"When I decided to sell my parents’ house, I wanted an agent who was an experienced professional that I could feel comfortable working with - an agent who would listen to my concerns and respect my opinions. Also, it was essential that the agent be someone who appreciated the uniqueness and beauty of my parents’ Mid-century Modern home. And Lisa Cassella was that agent! Amazingly, she sold the house in less than 1 week during the worst week of the pandemic, for over the asking price! During the time we worked together, she demonstrated an expert knowledge of the real estate market and at the same time, was considerate and patient and a joy to work with. I can’t wait to work with Lisa again when it comes time to put my apartment on the market!"

Home Buyer

"We were relocating from across the country, to an area we didn't know all that well, and Pamela did an AMAZING job introducing us to the area and being our eyes and ears on the ground. She not only did a fantastic job as a broker, going above and beyond at every point in the process, but she personally took us around all of Westchester county to give us a detailed sense of the area. Because we were located across the country, we needed a broker who we could trust even more than usual, and Pamela couldn't have been more dependable, responsive and trustworthy. Highly recommend, whether you're new to the area or a longtime local."

Brian

"Look no further in Westchester County NY for real estate virtuosos. Francie Malina and her Dream Team are the best of the best. They make every bit of the buying and selling process a breeze. You will not be disappointed in their level of service and expertise."

Home Buyer

"Pamela is maybe the best realtor we ever worked with. She was informative, insightful, responsive, and understanding of our needs throughout every stage of the process, from when we first started casually exploring the River Towns to when we began to seriously consider making offers. While we ultimately did not find a house in Westchester that met our needs due to COVID, I would recommend Pamela without hesitation to anyone hoping to settle in Westchester. She knows the towns inside out and is up to speed on all the nuances of the market. We felt she truly had our back throughout the process."

Elizabeth C.

“We wholeheartedly recommend Shana if you are buying or selling your home. From our first viewing through closing she has been patient, honest, and responsive. We didn't come into house hunting knowing exactly what we were looking for. Shana took the time to help us figure that out first (including discussing each town in the area, neighborhoods, zoning etc) and then helped us narrow our search to our new home. She was patient with our enthusiastic in-law visits and endless questions about home ownership, and advocated for us during negotiations. She has been insightful, candid, and genuine throughout the entire process, which is needed when you are buying your first home! Even after the close, Shana continues to help us with recommendations for contracts, handymen, painters, fence builders etc. We are so thankful that we found Shana and wouldn't hesitate to work with her again!“

Mary Kate C.

“Shana is more than a real estate agent. She is a therapist, a life coach, a Westchester tourism director and a friend when you need her to be. But she's also a fierce advocate for your goals and dedicated to getting you exactly what you want. We feel so lucky to have found Shana to buy our first home with and anyone would be lucky to work with her.“

Emma K.

“Kelly is awesome. She is professional, attentive and patient. Moving from across the country was daunting and Kelly made it that much easier. We are very grateful to her and would absolutely recommend her!“

Home Seller

"Pamela is the best real estate agent! She and Compass supported us through the sale of our home and purchase of another. She has the utmost integrity and puts her clients' interest above all else. I would not hesitate to recommend her - she's smart and kind. We appreciate all she did for us in navigating our deals."

Mike - Irvington

"If you are considering buying a home in Westchester, specifically the Rivertowns, look no further. My wife and I were one of many moving from Brooklyn to the suburbs. Afraid, scattered, uncertain of what we wanted, uncertain of what we could afford, and not sure where to live or which town to look in. Luckily for us we had Francie. She was so informative, knows everything about everything/anything in the Rivertowns. From where you want to live in each town to what electrician and plumber to hire after you buy the . She has friends at all the schools/local pre-schools to help with the transition of kids to a new town, as well as an endless resource to anything/everything Westchester. She quickly became someone we trusted, and in the end of the day that's what you need when it comes to a Realtor®."

Irene L.

"Working with Melissa to sell our home was a pleasure. She took much of the stress out of the situation. Her staging eye brought out the best attributes of our home, her responsiveness eliminated questions and guessing, and her personal knowledge of the Rivertowns and its buyers helped to sell our home very quickly. Melissa Palley, working alongside Francie Malina did an incredible job."

Jen

"The Francie Malina Team is simply amazing. The entire team is made up of kind, patient, knowledgeable, and dedicated agents. They treat their clients as if they are part of their family. They work tirelessly for each and every client. If you have questions about the buying/selling process or potential neighborhoods - they have the answers. If you want to talk through your decisions - they will listen and offer you intelligent advice. When you go with the Francie Malina team you will get more than just an agent. You will get a real estate expert and friend."

Alexander R.

“Shana was incredible! If she'd just found us the perfect house (she did), it would've been enough. But she’s also an encyclopedia - she answered our questions about everything from commuter parking at the train stations, to where we should go for brunch after a morning of house hunting. And she may actually know everyone in the area - she has great recommendations for inspectors, contractors, pediatricians, hair stylists, whatever. Which would all be amazing on its own, but she's also just a wonderful person. She's kind and good natured, she had a great rapport with our young son, and she was unbelievably patient with us and our newbie home buying questions. She's the best.“

Jim - Hastings

"It is hard to know where to begin to describe the caliber of service you get when you work with Francie. I have just gone through the process of buying a in Hastings and I am so grateful for her work. I know that we could not have gotten into this market if it were not for her."

Thomas

"I had a wonderful experience working with Lisa! She was extremely responsive, reliable (ALWAYs on time), and listened to all of my asks/wants. She always made herself available to show me a variety of houses and I was very happy with the process. Thank you, Lisa!"

James M.

"If you're like me you've bought and sold a few homes in your lifetime and always wondered what exactly the Realtor did to earn their commission. Well, Melissa and her team have answered that question for me. They met with us, got to know our goals, staged and photographed the house, and made it look better than it ever did. Sold quickly at a price we were happy with. Highly recommend."

Sabrina H.

“Shana was the best possible broker imaginable. She is friendly, responsive and knowledgeable. We purchased our home during unprecedented times and she navigated an ever changing marketplace with limited comparables and inaccurate appraisals with ease. Her deep understanding of the local market plus excellent referrals for service providers (inspectors, painters, etc) has made our home purchase a wonderful experience. Anyone would be lucky to buy a home with Shana.“

Ernesto V.

"I had an incredibly positive experience working with Melissa. She was a great listener and helped clarify my criteria, making it easy to make a decision to buy quickly under time constraints. Thanks to her watchful eye, we had a chance to bid on a house as soon as it came back on the market, and are very happy to call it home now. I highly recommend Melissa and would not hesitate to work with her again!"

Jessica - Irvington

"We just moved into our new dream home and Francie is to thank. She was extremely knowledgeable about the market and town and advised us well on everything through the looking and buying process. What we like most about Francie is her total honesty. We never felt like she was trying to sell us something or convince us of anything. She’s great, we highly recommend Francie Malina."

Doug - Hastings

"Francie helped to sell our in Dobbs Ferry, and we couldn't be happier. Her knowledge and passion were evident from the moment we met her, and we immediately knew she was the right agent for us. Her communication was great through the entire process. She was always available and immediately answered any questions or concerns that we had. She was dead on with the listing price, and got us top dollar. I can't recommend her enough. If you're looking to buy or sell in the Rivertowns, don't look any further."